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Submitted to category: Lighting/Floor Lamps/Contemporary Style
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(Review ID: 2215) |
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| Do Not Buy From Visiondecor, December 4, 2006 |
| Reviewer: tttro683 from Saint Paul, MN | |
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| tttro683 saw things this way |
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| Overall |
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(1) | |
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Pros: (See my comments.) Cons: na
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I purchased a modern FLOOR LAMP at a cheap price and many weeks later received a DESK LAMP. They made a mistake. On top of that, the lamp had a dent on the base and the stock was warped. The quality, it appeared, barely justified the very low price I paid. Twice, I tried to contact this company by phone and got no answer. Great...I sent a stern email. Turns out their means of communication is via internet chat during their business hours, which is ridiculously slow and cumbersome by the way. The representative on the other end has a list of stock phrases to ask name, order # etc. Beyond this, there was no confirmation that they even got my message. Huh? Several days later I received a confusing email responding to my problem, all of which was their doing. No customer should do this much work to fix a venders mistake. Amazon confirmed my refund yesterday so now I find it morally imperative to warn others of the headache caused by dealing with Visiondecor. Dont fall for the low price! | |
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Submitted to category: Lighting/Floor Lamps/Contemporary Style
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(Review ID: 823) |
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| Item as described!, October 24, 2006 |
| Reviewer: MarkE2130 from Jamaica, NY | |
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| MarkE2130 saw things this way |
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| Overall |
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(5) | |
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Pros: (See my comments.) Cons: ...
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